Service Outage

Incident Report for Flash

Resolved

This incident has been resolved. We will continue to monitor.
Posted Aug 03, 2018 - 16:15 CDT

Monitoring

A fix has been implemented by our vendors and we will continue to monitor for issues.
Posted Aug 03, 2018 - 13:18 CDT

Identified

We are seeing issues with application logins re-occurring and are working with our providers to resolve.
Posted Aug 03, 2018 - 12:51 CDT

Monitoring

We are continuing to monitor results, and we are seeing return to normal operations.
Posted Aug 03, 2018 - 12:21 CDT

Identified

The issue has been identified as a network routing issue and we will be migrating to our backup services. Logins and performance improvements can be expected. We will continue to monitor.
Posted Aug 03, 2018 - 12:13 CDT

Investigating

Our engineers are investigating an issue preventing customers from using the FlashValet app and FlashPARCS application. We will provide updates as the issue is resolved.
Posted Aug 03, 2018 - 11:42 CDT
This incident affected: FLASH Products (FlashValet, FlashPARCS).