Slow performance generating tickets and processing payments

Incident Report for Flash

Resolved

This incident has been resolved.

Posted Oct 30, 2018 - 17:29 CDT

We identified the issue as delayed response from our primary cloud server and this has been resolved. We will continue to monitor.

Posted Oct 30, 2018 - 16:49 CDT

We are currently investigating an issue where some locations are experiencing up to 15 second delays generating tickets or processing payments.

Posted Oct 30, 2018 - 16:25 CDT

This incident affected: FLASH Products (FlashValet, FlashPARCS).