Resolved -
This incident has been resolved.
Sep 2, 13:45 CDT
Update -
We are continuing to monitor the incident for any further updates
Sep 2, 12:13 CDT
Update -
USAePay has migrated traffic to stabilize the issue. We are monitoring to make sure the issues have been resolved.
Sep 2, 11:33 CDT
Monitoring -
USAePay has indicated that they have stabilized the performance and are continuing to monitor.
"Our upstream provider has identified the issue and is working on solution. We have mitigated traffic to stabilize the issue and are monitoring for stability."
Sep 2, 11:33 CDT
Identified -
The issue has been identified and a fix is being implemented.
Sep 2, 10:52 CDT
Investigating -
The Flash team has been made aware of issues affecting payment processing through the USAePay gateway. They have identified the source of the issue and are working to resolve. If any transactions fail to process please instruct customers to re-attempt.
We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/.
Sep 2, 10:52 CDT