Our payment processor has reported normal transaction processing for at least 4 hours.
Because of this, we are considering this incident as resolved.
Posted Feb 01, 2024 - 17:15 CST
Identified
Our payment processor has identified the issue and further narrowed the scope of impact to customers utilizing the TSYS merchant platform for their merchant services. We will continue to monitor.
Posted Feb 01, 2024 - 11:17 CST
Investigating
We have been informed by our payment processing partner that they are investigating an issue where customers are experiencing some delays or failures when trying to process transactions with FlashValet or FlashPARCS. FlashParking will monitor our payment processing partner for further updates.
This issue only effects those merchants processing credit cards in the USAePay payment gateway.