Flash service degradation update

Incident Report for Flash

Resolved

We have observed no further issues since the last update. And all services have returned to normal. We will continuously monitor for any further issues.
Posted Feb 20, 2025 - 19:46 CST

Monitoring

All remaining locations have online service restored and are no longer in Flash Hybrid mode. We will continue to monitor for any performance issues.
Posted Feb 20, 2025 - 18:38 CST

Update

We are continuing to restore online service to remaining locations, and will provide another update as needed.
Posted Feb 20, 2025 - 17:56 CST

Update

The issues affecting system performance have been identified and resolved. We are restoring online service to locations that were forced to Flash Hybrid mode and are monitoring system performance. Once all locations are restored we will provide another update.
Posted Feb 20, 2025 - 17:16 CST

Identified

Our team has identified issues that are affecting system performance and are currently working to resolve. During this time your system may be operating in a Flash hybrid revenue protection mode. Please click here to learn more about Flash hybrid revenue protection and what to expect during this period: https://help.flashos.com/support/solutions/articles/60001274874-flash-parcs-offline-mode
Posted Feb 20, 2025 - 16:37 CST
This incident affected: FLASH Products (FlashValet, FlashPARCS, Admin Portal).