USAePay gateway disruptions

Incident Report for Flash

Resolved

This incident has been resolved.
Posted Sep 02, 2026 - 13:45 CDT

Update

We are continuing to monitor the incident for any further updates
Posted Sep 02, 2026 - 12:13 CDT

Update

USAePay has migrated traffic to stabilize the issue. We are monitoring to make sure the issues have been resolved.
Posted Sep 02, 2026 - 11:33 CDT

Monitoring

USAePay has indicated that they have stabilized the performance and are continuing to monitor.

"Our upstream provider has identified the issue and is working on solution. We have mitigated traffic to stabilize the issue and are monitoring for stability."
Posted Sep 02, 2026 - 11:33 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 02, 2026 - 10:52 CDT

Investigating

The Flash team has been made aware of issues affecting payment processing through the USAePay gateway. They have identified the source of the issue and are working to resolve. If any transactions fail to process please instruct customers to re-attempt.

We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/.
Posted Sep 02, 2026 - 10:52 CDT
This incident affected: FLASH Products (FlashValet, FlashPARCS).