Our virtual call center provider has reported that this is resolved. We are now seeing calls connect to Support technicians as expected.
Posted Mar 28, 2023 - 17:09 CDT
Investigating
Our virtual call center provider is experiencing degraded performance, preventing some calls from being connected to a Support technician. We are monitoring the issue, and will provide an update as soon as our provider has resolved the issue.
Please email our Support team at support@flashparking.com if you are unable to connect to a technician.
This issue does not impact performance of any products.
Posted Mar 28, 2023 - 12:54 CDT
This incident affected: FlashValet, FlashPARCS, and FlashAR.