Performance Degradation

Incident Report for Flash

Resolved

This incident has been resolved.

Posted Nov 21, 2024 - 15:49 CST

Update

The states that were in hybrid offline mode have now been brought online. System wide functionality has been restored. We will continue to monitor.

Posted Nov 21, 2024 - 09:03 CST

Monitoring

Response team monitoring system, functionality returning to normal.

Posted Nov 21, 2024 - 07:29 CST

Update

We are continuing to investigate this issue.

Posted Nov 21, 2024 - 06:12 CST

Investigating

We are currently investigating an issue that is causing degraded performance.

Posted Nov 21, 2024 - 06:09 CST

This incident affected: FLASH Products (FlashValet, FlashPARCS, Admin Portal, Advanced Customer Support Portal, Validation Portal, Reporting).